Список вопросов базы знаний

Which of the two assertions are true and which are false?

A) A memo to a senior English-speaking member of staff may need as much care as a letter to a girlfriend

B) The style that is used in a memo depends on how old the person is

Which of the two assertions are true and which are false?

A) A printed copy of the telex message is produced at both the sending and receiving ends

B) An advantage of the telex is that a sender may transmit a message 24 hours a day, even if the machine is left unattended, until the special service agents find his location and take him out.

Which of the two assertions are true and which are false?

A) A ‘clean’ Bill of Lading means that the shipowners agree that the goods were received on board in good condition

B) When the goods are not morally right, the Bills of Lading are described as ‘dirty’, ‘unclean’, or ‘foul’

Which of the two assertions are true and which are false?

A) After the enquiry and reply, a supplier may consider an announcement or follow-up letter necessary just to keep the buyer in the world of reading intellectuals

B) An announcement might be about a reduction in price, improved discounts for bulk purchase, a reminder that demand is high and stocks are in short supply, or information about an addition to the range of goods which the supplier can offer

Which of the two assertions are true and which are false?

A) An importer can endorse a Bill of Lading by signing across the back

B) Ownership of the goods can be transferred to another buyer simply by handing the endorsed Bill of Lading to him

Which of the two assertions are true and which are false?

A) An incoming call on the fax machine will light the lamp, and the alarm will sound if it is switched on. Then the police usually come.

B) COL stands for colony, when you repeat important words and numbers to criminals

Which of the two assertions are true and which are false?

A) Both of these serve to promote or advertise

B) However, you might also write a business letter to persuade others to take action or to propose your ideas. Business letters even function as identification documents at times

Which of the two assertions are true and which are false?

A) Business letters can be challenging to write, because you have to consider how to keep your readers’ in suspence

B) A ‘telegram’ is the form which the sender fills in, and although the word is used most often for inland communication, it can also be used for international messages

Which of the two assertions are true and which are false?

A) Business letters have to be typed or word-processed accurately on the company

B) International mail tends to be dangerous and in some countries the post is criminal business

Which of the two assertions are true and which are false?

A) Consider the letters long-distance phone companies send to those not signed up for their services or the cover letter to your resume

B) Both of these serve to promote or advertise.

Which of the two assertions are true and which are false?

A) Every business letter is in some degree a sales letter, because you are always requesting a response or course of action

B) Therefore, the following principles of persuasion will help you compose and efficient and effective Business Letter

Which of the two assertions are true and which are false?

A) Every business letter is in some degree a sales letter, because you are always requesting a response or course of action

B) You can avoid making mistakes with tone by using the following techniques

Which of the two assertions are true and which are false?

A) FAX is the abbreviation for facsimile machine

B) FAX machines have a light-sensitive scanner which distinguishes between light and dark, eg black print on white paper

Which of the two assertions are true and which are false?

A) FAX is the abbreviation for facsimile machine

B) The early FAX machines were large, noisy, expensive and they had personal names

Which of the two assertions are true and which are false?

A) If a heading helps to shorten a letter you should consider using one

B) The heading in the letter on page 182 is Order NO. S81511/TW3F/CLF

Which of the two assertions are true and which are false?

A) If an importer holds the Bill of Lading he can take possession of the goods printed on it

B) The consignee (the buyer or importer) can get his goods only when he gives a posh present to the shipping company when the ship arrives

Which of the two assertions are true and which are false?

A) If the arrangements are completed, the buyers receive the Bills of Lading from the captain of the ship which transports the goods to the pirates

B) There are usually three or four copies of the Bill of Lading

Which of the two assertions are true and which are false?

A) If you place a letter in a FAX machine in London, it can be transmitted to Tokyo, where another FAX machine will print out an exact copy of your letter

B) Facsimile machines were invented as long ago as 1901, but until recently were used mainly for transmitting newspaper photographs and weather maps

Which of the two assertions are true and which are false?

A) Important documents or valuable items can be sent by registered mail – or they can be sent by pigeons

B)An Air Waybill is negotiable, but only once.

Which of the two assertions are true and which are false?

A) In a TELEX readers often overlook some errors of spelling and grammar

B) Some abbreviations such as TKS (Thanks) and DMN (Damn!) are common in telexes

Which of the two assertions are true and which are false?

A) In the English-speaking world, the word ‘cable’ is used for international or overseas messages

B) A ‘telegram’ is the form which the sender fills in, and although the word is used most often for inland communication, it can also be used for international messages

Which of the two assertions are true and which are false?

A) In the USA, ‘on floor’ is often used instead of ‘on board’

B) The inspection statement may be important in deciding who is responsible for being captured by pirates.

Which of the two assertions are true and which are false?

A) Internal mail within a company or between branches of the same firm is usually in the form of MEMOS: these may be brief handwritten notes, usually kept in the toilet tank

B) Many firms use special memo pads for internal messages

Which of the two assertions are true and which are false?

A) It is important in finance because the Bill of Lading is usually handed to the bank together with the Export Invoice and the Certificate of Insurance, before the bank will issue credit or accept a Bill of Exchange

B) The consignor (the seller or exporter) sometimes demands payment before he hands the Bill of Lading to the buyer or his bank

Which of the two assertions are true and which are false?

A) It is important to understand the service perspective when writing a letter to your granny

B) The organization that uses a service attitude in letters shows its concern extends beyond purely profit objectives, and readers appreciate a genuine desire on the part of a company that cares about their needs and takes interest in their wallets

Which of the two assertions are true and which are false?

A) It is sometimes considered useful to give some details of your business, and also where or how you heard of the supplier’s name and address

B) If you say Dear Sirs, you are writing to one person

Which of the two assertions are true and which are false?

A) Memos are useless unless somebody reads them. But nobody reads them, so they are useless

B) In the same way, they need not be signed, but the sender’s name and department should be added

Which of the two assertions are true and which are false?

A) Memos are useless unless somebody reads them. But nobody reads them, so they are useless

B) In a memo you may even concoct a headline similar to a newspaper headline to draw attention. Everybody will think they are reading Moskovski Komsomolets

Which of the two assertions are true and which are false?

A) Memos should always be filed for future reference

B) Because memos generally act as informal notes, they need not strictly be written in the style of formal letters. They can even tell fables and fairytales about elfs, wizzards and dwarves.

Which of the two assertions are true and which are false?

A) Most business letters have a formal tone

B) Because you generally send business letters to other professionals, always include a photo of your family and closing

Which of the two assertions are true and which are false?

A) Most business letters have a formal tone

B) Even though no one formula exists for a perfect business letter, some basic guidelines will help you, regardless of the form, purpose, and audience of the document

Which of the two assertions are true and which are false?

A) No supplier wants the goods to be damaged or lost, but he dreams about the ship’s being captured by pirates

B) He/she will never tell the customer what really happened to the goods.

Which of the two assertions are true and which are false?

A) Note that ‘cable’ can be used as a noun, a verb, and an adjective, ‘telegraph’ as a verb and an adjective

B) Business letters can be challenging to write, because you have to consider how to keep your readers’ in suspence

Which of the two assertions are true and which are false?

A) Note that ‘cable’ can be used as a noun, a verb, and an adjective, ‘telegraph’ as a verb and an adjective

B) You ask a person to ‘telegraph’ a reply in inland communication, and to ‘telegraph’ or ‘cable’ a reply in space communication readers’ in suspence

Which of the two assertions are true and which are false?

A) One copy of the Bill of Lading is kept by the shipping company, and the other copies are sent to the exporter

B) In a LETTER, the emphasis is on a high quality appearance

Which of the two assertions are true and which are false?

A) Simplicity and brevity help the writer of a letter as much as the recipient, and that probably means an angry reply

B) If an importer holds the Bill of Lading he can take possession of the goods printed on it

Which of the two assertions are true and which are false?

A) Simplicity and brevity help the writer of a letter as much as the recipient, and that probably means an angry reply

B) It is sometimes considered useful to give some details of your business, and also where or how you heard of the supplier’s name and address

Which of the two assertions are true and which are false?

A) The answerback code is repeated at the end, and the operator waits for me receiver’s code to see that the message has been received

B) As soon as the operator presses the DIAL button a lamp comes on; it goes out when-the operator presses the button on his jeans

Which of the two assertions are true and which are false?

A) The Bill of Lading (its abbreviation is B/L) is an essential document in international trade and shipment. It is important in law, in finance, and in love

B) It is important in law because it is the legal title to ownership of the goods and sailors

Which of the two assertions are true and which are false?

A) The Bill of Lading can state that the goods must be delivered to a certain person, animal, company, or it may state ‘to order’

B) Correctly, this phrase is also printed on cheques and Bills of Exchange

Which of the two assertions are true and which are false?

A) The Bill of Lading is a negotiable document

B) An importer can endorse the Bill of Lading and sell the goods in this way, even before they are produced

Which of the two assertions are true and which are false?

A) The Bill of Lading is a receipt signed by the captain of the ship for the cargo he has received on board

B) This is a ‘boated’ Bill of Lading (also called a ‘shipped on boat’ Bill of Lading)

Which of the two assertions are true and which are false?

A) The Bill of Lading stipulates whether the goods have been inspected on board ship by the chief of all pirates

B) A ‘shipped’ Bill of Lading states that the captain has inspected the goods after loading, and gives the following details

Which of the two assertions are true and which are false?

A) The charge for a telegram is calculated on the number of punctuation marks used and the distance the telegram has to travel

B) They are used to give urgent information or to demand immediate action

Which of the two assertions are true and which are false?

A) The early FAX machines were large, noisy, expensive and they had personal names

B) Memos are not normally placed inside an envelope, but may be if the contents are private, confidential or have poisonous powder in them

Which of the two assertions are true and which are false?

A) The letter receives attention if you address it to the company’s young secretary

B) A buyer sends the instructions for packing and marking to the family of the company’s director.

Which of the two assertions are true and which are false?

A) The sender of a fax can’t be certain if the message has been received perfectly. Sometimes lines get missed or are written in milk

B) A fax is usually a legally binding document. It’s like a passport

Which of the two assertions are true and which are false?

A) The sender usually knows when each telex has been transmitted and received

B) A telex can be a legally binding document

Which of the two assertions are true and which are false?

A) The telegram is a brief electronic message which can be sent quickly and efficiently to most parts of the world

B) This is why it is important to write a good Business Letter

Which of the two assertions are true and which are false?

A) The telex is a quick and efficient method of communication between subscribers in many parts of the world, especially in tribal settlements of equatorial Africa

B) The telex is as fast as the telephone service, and as accurate as a typewriter, especially when there are plastic numbers in the message