Список вопросов базы знаний

Which of the two assertions are true and which are false?

A) The buyer will want the supplier to stencil special marks and secret messages on the boxes, cartons, crates and other containers

B) The supplier will give him this information, together with details of the dates, ports of call (if any) and scheduled arrival date in an ‘advice of despatch’

Which of the two assertions are true and which are false?

A) There are special difficulties in export packing, and there are new methods of containerization, loading and unloading

B) For these and many other reasons firms employ a special export packing service or a forwarding agent to arrange their export packing for them

Put the verb in brackets in the right form: We would also like the word FRAGILE stencilled in large letters on all sides of the container. Each container must have a number.

These instructions must be strictly (to observe), as the containers and crates are likely to receive rough handling in transit and at the port of discharge

Which of the two assertions are true and which are false?

A) A Bill of Lading can state that the goods must be delivered to a certain person, animal, company, or it may state ‘to order’

B) Correctly, this phrase is also printed on cheques and Bills of Exchange

Which of the two assertions are true and which are false?

A) A Bill of Lading is a negotiable document

B) An importer can endorse the Bill of Lading and sell the goods in this way, even before they are produced

Which of the two assertions are true and which are false?

A) A business letter should also give the recipient the impression that the writer knows what he is doing, even though sometimes the writer has no idea what he is doing

B) This can be achieved by stating your enquiry briefly, with clear wording and no unnecessary phrases, and by the use of accurate reference numbers, dates and specifications

Which of the two assertions are true and which are false?

A) A FAX is a facsimile copy of a document which is transmitted by normal telephone lines to another fax machine.Only machines write, send, receive and read faxes

B) Some faxes are exactly like letters, some are printed on special fax forms rather like memos, others are simply handwritten messages

Which of the two assertions are true and which are false?

A) A first letter of enquiry should be brief and simple

B) This type of letter is often written to suppliers you have not done business with before

Which of the two assertions are true and which are false?

A) A Letter of Credit can’t demand that the Bill of Lading should be made out ‘to order’ and endorsed ‘in blank’

B) This means that the sellers place restrictions on the right to transfer ownership

Which of the two assertions are true and which are false?

A) A memo to a senior English-speaking member of staff may need as much care as a letter to a girlfriend

B) The style that is used in a memo depends on how old the person is

Which of the two assertions are true and which are false?

A) A printed copy of the telex message is produced at both the sending and receiving ends

B) A major advantage of the telex is that a sender may transmit a message 24 hours a day, even if the machine is left unattended, until the special service agents find his location and take him out.

Which of the two assertions are true and which are false?

A) A ‘clean’ Bill of Lading means that the shipowners agree that the goods were received on board in good condition

B) If the goods are not morally right, the Bills of Lading are described as ‘dirty’, ‘unclean’, or ‘foul’

Which of the two assertions are true and which are false?

A) After the enquiry and reply, a supplier may consider an announcement or follow-up letter necessary just to keep the buyer in the world of reading intellectuals

B) The announcement might be about a reduction in price, improved discounts for bulk purchase, a reminder that demand is high and stocks are in short supply, or information about an addition to the range of goods which the supplier can offer

Which of the two assertions are true and which are false?

A) An importer can endorse a Bill of Lading by signing across the back

B) In this way, ownership of the goods can be transferred to another buyer simply by handing the endorsed Bill of Lading to him

Which of the two assertions are true and which are false?

A) An incoming call on the fax machine will light the lamp, and the alarm will sound if it is switched on. Then the police usually come.

B) The abbreviation COL stands for colony, when you repeat important words and numbers to criminals

Which of the two assertions are true and which are false?

A) And if a heading helps to shorten a letter you should consider using one

B) The heading in the letter on page 182 is Order NO. S81511/TW3F/CLF

Which of the two assertions are true and which are false?

A) Business letters can be challenging to write, because you have to consider how to keep your readers’ in suspence

B) Attracting your reader’s attention is especially important if your readers receive large amounts of mail and have little time to read

Which of the two assertions are true and which are false?

A) Consider the letters long-distance phone companies send to those not signed up for their services or the cover letter to your resume

B) Both of these serve to promote or advertise.

Which of the two assertions are true and which are false?

A) Empathy means to care about someone’s good looks

B) A well-written business letter will convey the feeling that the writer does care about the reader and is genuinely interested in working together to solve a problem or discuss a concept

Which of the two assertions are true and which are false?

A) Every business letter is in some degree a sales letter, because you are always requesting a response or course of action

B) Therefore, the following principles of persuasion will help you compose and efficient and effective Business Letter

Which of the two assertions are true and which are false?

A) FAX is the abbreviation for facsimile machine

B) It is a machine that transmits the image of the speaker via the international telephone network

Which of the two assertions are true and which are false?

A) For urgent messages and requests a letter is too slow, (although sometimes a company writes a letter to confirm the telegram)

B) International telegrams can also be sent to ships in port, trains in railway stations, aircraft at airports and camels in the desert

Which of the two assertions are true and which are false?

A) If an importer holds the Bill of Lading he can take possession of the goods printed on it

B) The consignee (the buyer or importer) can get his goods only when he gives a posh present to the shipping company when the ship arrives

Which of the two assertions are true and which are false?

A) If an incoming call is cut off, the receiver shouldn’t wait for the correspondent to call again. He must go and kick some butt.

B) The receiver should stop the caller by typing PPP, the INTERRUPT signal, if the message is mutilated, There are various service codes, such as OCC for engaged, ABS for absent

Which of the two assertions are true and which are false?

A) If the wrong answerback code is obtained, the operator should clear the machine, check the number, and try again

B) If the correct answerback code is received, the operator’s own code and the message should then be sent

Which of the two assertions are true and which are false?

A) If there is a regular trade between seller and buyer, the seller will draw on the buyer’s credit, and send copies of the Bill of Lading by separate mails to make sure he receives none of them

B) The buyer can then present the Bill of Lading to the shipping company at the port of discharge, and can take delivery of the goods illegally

Which of the two assertions are true and which are false?

A) If you address it to an individual, your letter may have to wait while he is taking a shower

B) Or you may make a mistake and address it to the wrong individual, and this will also mean delay

Which of the two assertions are true and which are false?

A) If you are beginning a long correspondence, with a series of letters on one subject, then a heading will be useful

B) If your correspondent has already used a heading, you should use it also, because he did it and you should too

Which of the two assertions are true and which are false?

A) If you are writing a letter about one specific commodity you must give the correct reference number, but if you forgot it, write any other number and let them sort it out

B) You should also consider using a heading&shouldering

Which of the two assertions are true and which are false?

A) If you are writing a memo to be pinned on a notice board, make sure that you give it a subject title that will draw the attention of passing staff

B) Because memos generally act as informal notes, they need not strictly be written in the style of formal letters. They can even tell fables and fairytales about elfs, wizzards and dwarves.

Which of the two assertions are true and which are false?

A) If you place a letter in a FAX machine in London, it can be transmitted to Tokyo, where another FAX machine will print out an exact copy of your letter

B) Facsimile machines were invented as long ago as 1901, but until recently were used mainly for transmitting newspaper photographs and weather maps

Which of the two assertions are true and which are false?

A) Important documents or valuable items can be sent by registered mail – or they can be sent by pigeons

B) The Air Waybill is negotiable, but only once.

Which of the two assertions are true and which are false?

A) In a TELEX readers often overlook some errors of spelling and grammar

B) Abbreviations such as TKS (Thanks) and DMN (Damn!) are common in telexes

Which of the two assertions are true and which are false?

A) In the USA, ‘on floor’ is often used instead of ‘on board’

B) The inspection statement is important in deciding who is responsible for being captured by pirates.

Which of the two assertions are true and which are false?

A) Internal mail within a company or between branches of the same firm is usually in the form of MEMOS: these may be brief handwritten notes, usually kept in the toilet tank

B) Most firms use special memo pads for internal messages

Which of the two assertions are true and which are false?

A) It is a good idea to always consider your tone so that you do not risk upsetting the reader, thereby lessening the chances your requests and comments will be respected

B) You can avoid making mistakes with tone by using the following techniques

Which of the two assertions are true and which are false?

A) It is important in finance because the Bill of Lading is usually handed to the bank together with the Export Invoice and the Certificate of Insurance, before the bank will issue credit or accept a Bill of Exchange

B) The consignor (the seller or exporter) sometimes demands payment before he hands the Bill of Lading to the buyer or his bank

Which of the two assertions are true and which are false?

A) It is important to understand the service perspective when writing a letter to your granny

B) The organization that uses a service attitude in letters shows its concern extends beyond purely profit objectives, and readers appreciate a genuine desire on the part of a company that cares about their needs and takes interest in their wallets

Which of the two assertions are true and which are false?

A) Letters have to be typed or word-processed accurately on the company

B) International mail tends to be dangerous and in some countries the post is criminal business

Which of the two assertions are true and which are false?

A) Many executives still prefer a written document over other forms of communication, because the document can serve as a contract, the facts will be on record in writing, and executives do not have to rely on memory, because they usually suffer from a debilitating memory loss.

B) This is why it is important to write a good Business Letter

Which of the two assertions are true and which are false?

A) Many shipowners print their own Bills of Lading, and not all look alike

B) The master of ceremony signs the Bills of Lading and the shipowners retain a copy

Which of the two assertions are true and which are false?

A) Memoranda (or memos) are notes used for communications within a single company

B) They are not normally placed inside an envelope, but may be if the contents are private, confidential or have poisonous powder in them

Which of the two assertions are true and which are false?

A) Memos are useless unless somebody reads them. But nobody reads them, so they are useless

B) In a memo you may even concoct a headline similar to a newspaper headline to draw attention. Everybody will think they are reading Moskovski Komsomolets

Which of the two assertions are true and which are false?

A) Memos can be used for a variety of other purposes

B) Memos should always be filed for future reference

Which of the two assertions are true and which are false?

A) Memos need no inside address, name or any specification of who they’ve been written for

B) In the same way, they need not be signed, but the sender’s name and department should be added

Which of the two assertions are true and which are false?

A) Most business letters have a formal tone

B) Even though no one formula exists for a perfect business letter, some basic guidelines will help you, regardless of the form, purpose, and audience of the document

Which of the two assertions are true and which are false?

A) No supplier wants the goods to be damaged or lost, but he dreams about the ship’s being captured by pirates

B) He will never tell the customer what really happened to the goods.

Which of the two assertions are true and which are false?

A) Note that ‘cable’ can be used as a noun, a verb, and an adjective, ‘telegraph’ as a verb and an adjective

B) Business letters can be challenging to write, because you have to consider how to keep your readers’ in suspence

Which of the two assertions are true and which are false?

A) One of the copies of the Bill of Lading is kept by the shipping company, and the other copies are sent to the exporter

B) In a LETTER, the emphasis is on a high quality appearance

Which of the two assertions are true and which are false?

A) Simplicity and brevity help the writer of a letter as much as the recipient, and that probably means an angry reply

B) A confused, over-long and unclear letter may be left waiting until someone explains its meaning, and this may mean delays