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Список вопросов базы знаний

Английский язык. Практикум по культуре речевого общения

Вопрос id:1256200
Fill in the missing word. The customer has been taken ill so we've had a ___ of the booking.
?) cancellation
?) allocation
?) provision
?) reservation
Вопрос id:1256201
Fill in the missing word. There is no one in the room 508 at the moment and room 603 is also ___.
?) unoccupied
?) free
?) inoccupied
?) occupied
Вопрос id:1256202
Fill in the missing word. When filling in the reservation form, please make sure that the ___ are written clearly.
?) enter
?) entering
?) entry
?) entries
Вопрос id:1256203
Fill in the missing word. ___ is the most modern system for preparing customers' bills.
?) computer's bills
?) computer bill
?) computer billing
?) computers' bills
Вопрос id:1256204
Find out the correct translation. 10% скидка - ___
?) ten per cents tax
?) ten per cents discount
?) ten per cent discount
?) ten per cent charge
Вопрос id:1256205
Find out the right answer. A room not used as a bedroom, where the guests may watch TV, read, etc. is a ___
?) suite
?) parlor
?) junior suite
?) penthouse
Вопрос id:1256206
Find out the right answer. A room with three single beds, or a double bed and a single bed is a ___
?) double room
?) twin room
?) triple room
?) suite
Вопрос id:1256207
Find out the right answer. A well-furnished and luxurious suite at the top of the building is a ___
?) penthouse
?) lounge
?) suite
?) family room
Вопрос id:1256208
Find out the right answer. Custom is ___
?) a building fitted for the lodging and feeding of hourses and cattle
?) a cumpus
?) a spa
?) a government office where customs and duties are collected and sailing clearances are obtained.
Вопрос id:1256209
Find out the right answer. VAT is ___
?) Very Advanced Tax
?) Very Added Tax
?) Value Added Tax
?) Valued Advanced Tax
Вопрос id:1256210
Find out the right answer. Which of the following articles are not prohibited for taking out of the country in many countries of the world?
?) weapons
?) souvenirs
?) narcotics
?) wildlife
Вопрос id:1256211
Find out the right answer. Which of the following documents should a passenger show to the customs office?
?) CV
?) income tax form
?) free form
?) declaration
Вопрос id:1256212
Find out the right answer. You can go through the green channel if ___.
?) if you have only hand luggage with you
?) if you are a resident of the country
?) if you have nothing to declare
?) if you are a transit passenger
Вопрос id:1256213
Find out the right translation. 'багажная квитанция'
?) luggage receipt
?) luggage recipe
?) luggage tag
?) luggage claim
Вопрос id:1256214
Find out the right translation. 'багажная стойка'
?) luggage desk
?) luggage counter
?) luggage deck
?) luggage table
Вопрос id:1256215
Find out the right translation. 'выдавать визу'
?) to obtain visa
?) to issue a visa
?) to give a visa
?) to receive a visa
Вопрос id:1256216
Find out the right translation. 'дети вписаны в мой паспорт'
?) The children travel on my passport.
?) The children's names are in my passport.
?) There are children in my passport.
?) The children are written in my passport.
Вопрос id:1256217
Find out the right translation. 'зал вылета'
?) departure foyer
?) departure hall
?) departure lounge
?) departure lobby
Вопрос id:1256218
Find out the right translation. 'не граждане США'
?) US not citizens
?) US no-members
?) US non-citizens
?) US non-residents
Вопрос id:1256219
Find out the right translation. 'оплатить лишний вес'
?) to pay for limit luggage
?) to pay for extra large luggage
?) to pay for excess luggage
?) to pay for extra luggage
Вопрос id:1256220
Find out the right translation. 'печатными буквами'
?) in small letters
?) in full letters
?) in capital letters
?) in block letters
Вопрос id:1256221
Find out the right translation. 'по приглашению'
?) on invitation
?) at invitation
?) for invitation
?) by invitation
Вопрос id:1256222
Find out the right translation. 'получать деньги по чеку'
?) to get a cheque
?) to cash a cheque
?) to receive money by a cheque
?) to obtain a cheque
Вопрос id:1256223
Find out the right translation. 'постоянный адрес'
?) usual address
?) routine address
?) present address
?) permanent address
Вопрос id:1256224
Find out the right translation. 'проверить багаж на рентгеноаппарате'
?) to look at the luggage at the X-ray machine
?) to observe the luggage with the X-ray machine
?) to see the luggage on the X-ray machine
?) to put the luggage through the X-ray machine
Вопрос id:1256225
Find out the right translation. 'противоугонные меры'
?) anti-hijack measures
?) un-hijack measures
?) unhijacking measures
?) anti-hijacking measures
Вопрос id:1256226
Find out the right translation. 'проходить таможенный досмотр'
?) to go through the Customs
?) to pass the Customs
?) to check the Customs
?) to get through Customs
Вопрос id:1256227
Find out the right translation. 'свободно конвертируемая валюта'
?) heavy currency
?) light currency
?) soft currency
?) hard currency
Вопрос id:1256228
Find out whose job it is. A lady on the phone wants to know if there is a room available at the weekend. This person should answer the phone.
?) reservations clerk
?) enquiry clerk
?) night clerk
?) key clerk
Вопрос id:1256229
Find out whose job it is. Four guests have just entered the restaurant. They should be met by this person.
?) banqueting manager
?) head waiter
?) waitress
?) chef
Вопрос id:1256230
Find out whose job it is. Someone has to make sure that everything in the guests’ rooms is in order.
?) housewife
?) cellarman
?) housekeeper
?) chef
Вопрос id:1256231
Find out whose job it is. Someone has to make sure that there is enough wine, beer and spirits.
?) head waiter
?) chef
?) cellarman
?) cook
Вопрос id:1256232
Find out whose job it is. Someone has to prepare early morning teas.
?) chef
?) night porter
?) pageboy
?) pantry maid
Вопрос id:1256233
Find out whose job it is. Someone has to welcome guests and complete the registration form.
?) reservations clerk
?) receptionist
?) chambermaid
?) assistant manager
Вопрос id:1256234
Find out whose job it is. Someone should plan the cooking times for dinner.
?) housekeeper
?) valet
?) chef
?) bellhop
Вопрос id:1256235
Find out whose job it is. The busy summer season is approaching and more staff are required. This is a job of ___ to do it.
?) duty manager
?) personnel manager
?) head manager
?) general manager
Вопрос id:1256236
Find out whose job it is. The guests’ bills need to be prepared by this person.
?) house porter
?) cashier
?) receptionist
?) waitress
Вопрос id:1256237
Find out whose job it is. The sheets and towels have to be taken upstairs by this person.
?) pantry maid
?) housekeeper
?) house porter
?) cellarman
Вопрос id:1256238
Find out whose job it is. The waiter wants wine and beer for his tables. They should be brought by this person.
?) pastry cook
?) chef
?) head cook
?) dispense bartender
Вопрос id:1256239
Find out whose job it is. This letter booking two rooms for next month needs a reply. It should be written by ___.
?) switchboard operator
?) advance reservations clerk
?) enquiry clerk
?) concierge
Вопрос id:1256240
Finish the statement. To "strip" means ___.
?) to make the furniture and floors shine
?) to take all the used linen off the bed
?) to take away the waste
?) clean the bed cover without water
Вопрос id:1256241
Finish the statement. To 'launder' means ___.
?) to clean the bed cover without water
?) to remove the soap with water
?) to use water and soap powder to clean the linen
?) clean the carpets thoroughly
Вопрос id:1256242
Finish the statement. To 'replenish' means ___.
?) to take away the waste
?) to leave linen to stand in water for a few hours
?) to make the floors shine
?) to put new soap and towels in the room
Вопрос id:1256243
Finish the statement. To 'rinse' means ___.
?) to remove the soap with water
?) to remove the dust from the shelf with a wet cloth
?) to take all the used linen off the bed
?) to clean the carpets thoroughly
Вопрос id:1256244
Finish the statement. To 'wet mop' means ___.
?) to remove the dust from the furniture with a wet cloth
?) to make the furniture and floor shine
?) to clean the floor with water and a small brush
?) to clean the floor with water and a cloth on a long hande
Вопрос id:1256245
Write a correct word. A computer is an ideal machine for ___ information about reservation.
?) receiving
?) sending
?) asking
?) storing
Вопрос id:1256246
Write a correct word. A ___ facility on a computer allows office staff to quickly produce letters.
?) letters-processing
?) word-processing
?) letter-processing
?) words-processing
Вопрос id:1256247
Write a correct word. Messages can be sent and received by hotel staff and guests by using electronic ___
?) post
?) mail
?) programme
?) office
Вопрос id:1256248
Write a correct word. Some hotel groups have designed their computer systems to ___ with telex, airline networks and travel agents.
?) interface
?) talk
?) book
?) have business
Вопрос id:1256249
Write a correct word. The necessary information for reservations will be shown in a ___ display.
?) hotel
?) screen
?) TV
?) menu
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